Logistic services

Logistic Support in Clinical trials

PHOENIX Pharma provides logistics support for clinical trials, always considering the specific needs of the Sponsors and CROs in each step of the product development. Shipment of investigational medical products (IMP) and other study related products to investigation sites can be a challenge due to local import/export and regulatory regulations and requirements.

As we have more than 10 years of experience in supporting clinical trials, our fully dedicated team has a very strong local expertise in both customs and regulatory requirements. As a reliable member of the study team, we responsibly ensure that all investigational products, as well as other materials related to the clinical study, are delivered to each investigation site in compliance with the required transport conditions and in a quick and quality manner.

Our ultimate goal has always been to ensure the most effective logistic set-up and optimal supply chain management for our partners. 

Supporting services

  • Regulatory support
  • Obtaining import / export licenses
  • Obtaining of export licenses for biological samples and managing the transportation of biological samples to central laboratories
  • Import and export of investigational medical products (IMP), drugs, medical devices and other study related products
  • Fulfilling of all customs procedures
  • Customs clearance
  • Local supply services / Comparator sourcing
  • Documentation management and archiving
Distribution service to and from investigation sites

Distribution service to and from investigation sites

  • Pass through deliveries to investigation sites within the agreed lead time
  • Deliveries from the warehouse, if product is stored, to investigation sites within the agreed lead time
  • Validated packaging procedures for shipments in controlled temperature conditions
  • Providing PoD (proof of delivery)
  • Product collection and returns from investigation sites to the warehouse
  • Waste management - coordination of pharmaceutical waste disposal and with the provision of complete traceability of documentation and a final certificate of destruction
Depo services

Depo services

  • Reception of shipments (Qualitative / Quantitative control)
  • Cold chain warehousing (from 2°C to 8°C)
  • Warehousing under ambient conditions (from 15°C to 25°C)
  • Quarantine management
  • Picking and packing services
  • Inventory management of study supplies
  • Return stock reconciliation
  • Labelling / re-labeling service, if applicable
Your contactinfo(at)phoenix.ba